Terms & conditions

Terms & Conditions

Effective Date: October 20, 2026

Welcome to Torque Vehicle Drivetrain Shipping. These Terms and Conditions describe the general rules governing your use of our website, torquevehicledrivetrainshipping.com, and your interactions with our vehicle transportation services.

By using this website or requesting services, you acknowledge these Terms and Conditions. Any separately signed transportation agreement may contain additional provisions governing a particular shipment.

1. Company Information

Torque Vehicle Drivetrain Shipping
105 N Main St
Fountain, CO 80817
Phone: (719) 431-6899
Email: info@torquevehicledrivetrainshipping.com

2. Scope of Services

Our advertised transportation services include:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Service availability depends on vehicle characteristics, pickup and delivery locations, transportation arrangements, and other applicable requirements.

Any specific shipping commitment must be confirmed in the applicable written agreement.

3. Quotes and Pricing

Transportation quotes are based on information supplied by the customer, including vehicle make and model, dimensions, condition, pickup location, destination, transportation type, and preferred dates.

An estimate does not constitute a guaranteed final price unless expressly confirmed in writing.

Pricing may be affected by changes to shipment details, requested services, or transportation conditions, subject to the applicable agreement.

Customers should review all disclosed charges before accepting a booking.

4. Booking and Scheduling

Customers must provide accurate contact, vehicle, and shipment information.

Pickup and delivery dates may be estimates unless expressly guaranteed in a written agreement.

Transportation schedules can be affected by weather, traffic, road closures, equipment problems, carrier availability, and other circumstances.

Any material schedule changes should be communicated according to the applicable service arrangement.

5. Customer Responsibilities

Customers are responsible for preparing vehicles for transportation and disclosing relevant conditions.

Responsibilities may include:

  • Providing accurate vehicle information.
  • Disclosing mechanical problems or modifications.
  • Removing prohibited or unauthorized personal belongings.
  • Securing loose accessories.
  • Making keys available when required.
  • Ensuring an authorized person is available for vehicle release and receipt.
  • Reviewing inspection documents at pickup and delivery.

Additional preparation requirements may be provided before shipment.

6. Vehicle Inspection

A vehicle condition inspection may be conducted before loading and at delivery.

Customers should review the Bill of Lading or applicable inspection documentation and identify any visible discrepancies.

Any claim for transportation-related damage should be reported according to the applicable carrier’s procedures and legal requirements.

7. Insurance and Liability

Insurance coverage, applicable exclusions, deductibles, and claims procedures depend on the carrier, shipment arrangement, and governing documents.

Customers should request and review applicable insurance information before transportation.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

8. Personal Belongings

Customers should remove personal belongings unless their transportation is expressly permitted under the applicable shipping agreement.

Restrictions may apply to valuables, hazardous materials, electronics, household goods, and other items.

The treatment of unauthorized items and any applicable liability limitations will be governed by the transportation agreement and applicable law.

9. Cancellations and Refunds

Cancellation deadlines, applicable fees, deposits, refunds, and payment obligations must be disclosed in the relevant booking or transportation agreement.

Customers should review these conditions before confirming service.

Refunds, when applicable, will be processed according to the agreed terms and applicable consumer protection laws.

10. Delivery and Vehicle Acceptance

Customers or their authorized representatives should be available to receive the vehicle at the agreed location.

Vehicles should be inspected upon delivery, and any visible discrepancies should be documented.

Delivery arrangements may change if the selected location is inaccessible or unsafe for a transportation carrier.

11. Website Information

We aim to provide useful and accurate information on this website. However, general descriptions, estimated transit times, and educational content are not guarantees of specific transportation outcomes.

Website content may be updated as service offerings or business information change.

12. Intellectual Property

Unless otherwise stated, original website text, branding, graphics, and other owned materials are protected by applicable intellectual property laws.

Visitors may not reproduce or commercially distribute protected materials without appropriate authorization.

13. Third-Party Services

Transportation arrangements may involve third-party carriers or service providers.

Where third parties are involved, their applicable responsibilities and contractual terms should be identified in the relevant service documentation.

14. Limitation of Liability

Any limitation of liability will apply only to the extent permitted by applicable law and the governing transportation agreement.

Nothing in these Terms limits non-waivable consumer rights or statutory protections.

15. Governing Law

These Terms are generally governed by applicable United States federal law and the laws of Colorado, subject to mandatory laws and jurisdictional rules that may apply to a particular transaction.

16. Changes to These Terms

We may revise these Terms and Conditions to reflect operational, legal, or website changes.

Updated terms will be published on this page with a revised effective date.

Changes will not retroactively alter existing contractual rights where prohibited by law.

17. Contact Us

For questions about these Terms and Conditions, contact:

Torque Vehicle Drivetrain Shipping
105 N Main St, Fountain, CO 80817
Phone: (719) 431-6899
Email: info@torquevehicledrivetrainshipping.com